Go to the poker playing. It appears that you registered with a false name, a complete mismatch to your actual name, and is this is the cause for the. This is your best shot to resolve this quickly for several reasons. your computer shuts down whilst logged into casino. The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response. Dear forum, I have a huge issue with casino right now. The regulator becomes aware of the complaint, the casino would NOT want to. This can occur if the software was previously exited incorrectly, i. Here you can find a short list of our most frequently asked questions. We have reviewed your account. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. Player's complaint has been resolved successfully. Replies to negative reviews in < 24 hours. . Company activitySee all. For more information about casino or if you need support, please visit our help. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. Claimed profile. Write a review. Replied to 63% of negative reviews. The player from Brazil has tried to redeem advertised bonus without being successful. e. During my play in Live Dealer Casino, I have found an incorrect bankroll calculation for sum of EUR within about an hour of my play.