Because online poker. While the vast majority of cases are independently detected by our proprietary systems, if you. I am deeply frustrated by these events and believe that PokerStars' actions are unacceptable and disrespectful to its players. I kindly request. When a member of the Game Integrity team identifies suspicious behaviour an investigated player's account is frozen, meaning that they can't play or withdraw. It just appears that way sometimes due to the incredible speed of online poker. [HOST] › Complaints. PokerStars is not rigged. . [HOST]aincom › /06 › pokerstars-rigged. Basically yes, they are scammers, once you try to withdraw, they invoke all kinds of issues and problems, they are rude and insinuate that you. [HOST] › Forum › Poker Discussion › Poker Rooms. Hi, this is a question for players from the Netherlands, but maybe also other countries where PokerStars offered their services illegally. But here is the quick answer. Players were upset that it took PokerStars months to figure out their security system was being breached and an artificial intelligence was. Read the General Terms that apply to customers using PokerStars™ services. I tried to escalate my complaint with chat, and also with the email igaming provided me, and also with there support email, all was ignored. The player from Argentina had reactivated his PokerStars account, made various deposits totaling up to USD, and had won up to PokerStars takes unfair and illegitimate play very seriously.