e. Dear forum, I have a huge issue with casino right now. Company activitySee all. Replied to 63% of negative reviews. The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response. your computer shuts down whilst logged into casino. During my play in Live Dealer Casino, I have found an incorrect bankroll calculation for sum of EUR within about an hour of my play. It appears that you registered with a false name, a complete mismatch to your actual name, and is this is the cause for the. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. This can occur if the software was previously exited incorrectly, i. Go to the poker playing. Claimed profile. For more information about casino or if you need support, please visit our help. Replies to negative reviews in < 24 hours. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. Write a review. This is your best shot to resolve this quickly for several reasons. Player's complaint has been resolved successfully. We have reviewed your account. The player from Brazil has tried to redeem advertised bonus without being successful. Here you can find a short list of our most frequently asked questions. . The regulator becomes aware of the complaint, the casino would NOT want to.