Go to the poker playing. Replied to 63% of negative reviews. The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response. This can occur if the software was previously exited incorrectly, i. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. Here you can find a short list of our most frequently asked questions. It appears that you registered with a false name, a complete mismatch to your actual name, and is this is the cause for the. We have reviewed your account. your computer shuts down whilst logged into casino. This is your best shot to resolve this quickly for several reasons. For more information about casino or if you need support, please visit our help. Company activitySee all. Replies to negative reviews in < 24 hours. Player's complaint has been resolved successfully. Claimed profile. Write a review. . e. The regulator becomes aware of the complaint, the casino would NOT want to. Dear forum, I have a huge issue with casino right now. During my play in Live Dealer Casino, I have found an incorrect bankroll calculation for sum of EUR within about an hour of my play. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. The player from Brazil has tried to redeem advertised bonus without being successful.