To assist you further, please contact us via email at public. We apologize for the inconvenience you're experiencing with your withdrawal. However, they did not comply with my request to cancel the transaction. . If the casino fails to respond in. " Problem is: They cancelled ALL Bets I played in the last week, so (after several mails. You can withdraw your funds in amount of your deposit. I wanted to deposit 20 EUR yesterday on my new 1xbet account. The player from Nigeria claims that after successfully completing KYC and having his document verified, his account at 1xbet was still suspended. [HOST] › Complaints. We are extending the timer by 7 days. I want to assure you right away that we do not refuse to help our players. We would like to ask the 1xBet Casino to reply to this complaint. Make it specific and clear, for example, "Delayed Withdrawal. My money left my account; however, I was not credited my deposit on 1xbet. This bookmaker has been a reliable resource for me for a significant amount of time. Basically when i ask them why my bet was void they tell me because the result was known at the time it was placed and when i send them the proof. On the contrary, we work 24/7 and do our best to find a solution. Just another experience to share, I wish I had read the reviews earlier. We contacted that bookmaker in question; however, they refused to accept us. The complaint was eventually rejected due to the player's refusal to fully cooperate with the casino's self-exclusion process and informing the. 1xbet refusing to allow me to withdraw my winnings. In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Here you will find a list of complaints that have been rejected by bookmakers.