On the contrary, we work 24/7 and do our best to find a solution. However, they did not comply with my request to cancel the transaction. This bookmaker has been a reliable resource for me for a significant amount of time. If the casino fails to respond in. [HOST] › Complaints. I wanted to deposit 20 EUR yesterday on my new 1xbet account. . Basically when i ask them why my bet was void they tell me because the result was known at the time it was placed and when i send them the proof. In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. We apologize for the inconvenience you're experiencing with your withdrawal. We contacted that bookmaker in question; however, they refused to accept us. Make it specific and clear, for example, "Delayed Withdrawal. " Problem is: They cancelled ALL Bets I played in the last week, so (after several mails. We would like to ask the 1xBet Casino to reply to this complaint. We are extending the timer by 7 days. 1xbet refusing to allow me to withdraw my winnings. The player from Nigeria claims that after successfully completing KYC and having his document verified, his account at 1xbet was still suspended. Just another experience to share, I wish I had read the reviews earlier. To assist you further, please contact us via email at public. You can withdraw your funds in amount of your deposit. The complaint was eventually rejected due to the player's refusal to fully cooperate with the casino's self-exclusion process and informing the. My money left my account; however, I was not credited my deposit on 1xbet. I want to assure you right away that we do not refuse to help our players. Here you will find a list of complaints that have been rejected by bookmakers.