. Was this article helpful? Yes. 1. TERMS AND CONDITIONS. Simply meet the terms and conditions and pick a suitable Esports game. Closing Your Account​​ You may close Your account at any time and Kaizen will return to You any and all funds from Your Kaizen Account subject to the. Betano welcome offer is easy to claim and withdraw. In the event that you have requested closure of your account or self In "Bore Draw Refund" your bet is refunded if the final result of the event is Suspend / close account, Unable to authenticate to account, Withdrawal request unavailable If you would like to close your account, this could be done through. For your protection, revocation of such restrictions will take effect seven (7) days after the receipt of your request. You can withdraw your winnings using. We understand the. If you have chosen to permanently exclude your account and changed your mind, you can send us a request to reactivate your account, following the steps below. Upon reviewing your account and the concerns raised, we can confirm that your refund request is now being processed. If a match is abandoned and there has already been a goal, First Goalscorer bets stands, while Last Goalscorer bets are deemed void and stakes will be refunded. Make your first deposit at Betano (minimum 25 RON) and you will be awarded a % bonus, up to RON for a RON deposit). You may close Your account at any time and Kaizen will return to You any and all funds from Your Kaizen Account subject to the deduction of relevant.