Player's complaint has been resolved successfully. Dear forum, I have a huge issue with casino right now. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. For more information about casino or if you need support, please visit our help. During my play in Live Dealer Casino, I have found an incorrect bankroll calculation for sum of EUR within about an hour of my play. The player from Brazil has tried to redeem advertised bonus without being successful. This is your best shot to resolve this quickly for several reasons. This can occur if the software was previously exited incorrectly, i. Go to the poker playing. Here you can find a short list of our most frequently asked questions. Write a review. The regulator becomes aware of the complaint, the casino would NOT want to. Replied to 63% of negative reviews. your computer shuts down whilst logged into casino. We have reviewed your account. . Claimed profile. e. The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response. It appears that you registered with a false name, a complete mismatch to your actual name, and is this is the cause for the. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. Company activitySee all. Replies to negative reviews in < 24 hours.