Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling. Self. I believe I have a strong case against NordicBet under Betsson Group. Betsson can also help the player to set such limits or opt for self-exclusion. . Please understand that we haven't received up to this day. In cases of self-excluded accounts, we will initiate a refund if the self-exclusion period is longer than 30 days. Due to said measures being unconstitutional, Betsson filed a. In the case of self-exclusion, if casino failed in this, player may ask for a refund. , 22 april i could open the account without no question and start playing again. The complaint was closed as the player did not provide sufficient evidence to support her case and. Today I opened an account with Betsson and gambled £ which they say they cant refund because each site has it's own exclusion procedure and they are unable. I personally have never got this self exclusion thing. The player's withdrawal is delayed for unknown reason. Yes they should refund deposits theres been so many threads about this lately. Since that Betsson allowed me to open and play at betsson. If the match has been postponed or cancelled, all bets will be voided, if the match won't be played within 12 hours of original start time. Player specials: Any. They have allowed a player who was self excluded for problem gambling at.