. We rejected the complaint because the player didn't respond to our messages and questions. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. It checks to see whether online casinos are honest, fair and safe. Read the shared opinions from real casino. I found an email from casino in to say that my self exclusion period of 30 days has ended. The player from UK requested a withdrawal. [HOST] always encourages all players to engage with gambling in a responsible fashion and accepts no liability for any harm or detriment. Then the. There are genuine player comments and reviews from real casino players about Casino. I have an incident number etc and there's. Dear forum, I have a huge issue with casino right now. We rejected the complaint because the player stopped responding. However was asked to upload various id documents which wasnt a bother. Having recently won £ I was quite keen to withdraw my winnings. eCOGRA is the word on responsible gambling and protects players against unfair practices. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. The player from Georgia had been waiting for their withdrawal to be processed.