The player struggles to withdraw his money as he did not receive a confirmation e-mail. The player from Portugal has requested a withdrawal less than two weeks prior to submitting this complaint. We do not have access to customers' accounts, so we can'. Then got email to say withdrawal was [HOST] chat again and told ALL deposits need to be wagered once before any withdrawal will be [HOST] example. I had to wait until the August 7th, to receive the. So I have recently tried to withdraw £ of my winnings and suddenly find that my account has been suspended without any warning whatsoever. All amounts you withdraw are subject to the transaction limits and any processing fees for deposits and withdrawal methods that We notify you of before. My 3rd deposit war and I lost euros I know it was a fraud, I accept the blocked account and everything Would have accepted them taking away. There are many reasons why you may not be able to withdraw winnings from your account. Their money hasn't been received. I have used PayPal. However, the July 31th , my account has been suspended by their Operations Team. BWIN close my account and refuse to withdraw my winnings It did already happen to me they will ask you for copy of your ID, photo of you holding your ID. . I'm a UK resident. My account with [HOST] is already verified from and I've stayed in the same address since etc. The complaint was closed as the player stopped.